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Collaboration Nortel Users Value Video Communications
Collaboration Nortel Users Value Video Communications
Tuesday, 02 September 2008 17:31
Nortel does not offer Nortel-branded products for video communications. Instead the company presents an endpoint-agnostic managed service for their customers. Given that point of differentiation from their more common equipment-oriented competition, it should come as no surprise that their users are heavy users of video services.
Key findings:
- Nortel users participate in signifcantly more video sessions than others
- Nortel users are not willing to pay more than others for video conferences instead of audio conferences
- 2 x more Nortel users consider their firms to be very green than others
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